Built for cannabis retail. End to end.
From the moment a customer earns their first chip to the data flowing back into your CRM, here is how HighStakes works.
The customer experience.
Four moments. One continuous relationship.
Enter
How customers reach HighStakes.
- ◆Magic link from your loyalty platform (Plays tier)
- ◆Logged-in VIP app at your subdomain (Club tier)
- ◆Push notification through your loyalty flows
- ◆QR code at the register
- ◆Email or SMS triggered by tier milestones
- ◆No app store, no download required
Engage
What customers do once inside.
- ◆Play casino-style games (scratcher, wheel, slot)
- ◆Earn chips through purchases and engagement
- ◆Complete strain and product education modules
- ◆Build a personal product journal
- ◆Track tier progress toward Diamond
- ◆Watch the wallet fill with real rewards
Earn
How the chip economy compounds.
- ◆Every purchase earns chips at rates you set
- ◆Every module completed adds to the balance
- ◆Every journal entry deepens the data signal
- ◆Tier progression accelerates with engagement
- ◆Wins from gameplay flow into the wallet
- ◆Birthday and anniversary bonuses trigger automatically
Redeem
How rewards close the loop.
- ◆Wallet items redeem in-store at the register
- ◆Online checkout applies rewards automatically
- ◆Tier benefits open at every milestone
- ◆Expiration dates drive return urgency
- ◆Every redemption tracks back to original campaign
- ◆Revenue lift attributes to specific cohorts
What you control.
Every dispensary's economics are different. HighStakes gives you full control over the prize pool, win rates, eligibility rules, and reporting.
Prize Pool
- Loyalty points
- Dollar-off discounts
- Free product (SKU-level)
- Tier upgrades
- Branded merch
Win Logic
- Set odds per prize
- Cap daily/weekly winners
- Tier-based prize tiers
- Geo-fenced campaigns
- Time-windowed offers
Chip Economy
- Earn rates per purchase dollar
- Bonus chip events
- Module reward values
- Journal entry rewards
- Tier-up bonus structures
Reporting
- Plays per campaign
- Win redemption rates
- Revenue lift per cohort
- Customer LTV by tier
- Test-vs-control reads
Platform-agnostic.
HighStakes works with whatever loyalty platform and POS you're already using. We integrate via API, webhook, or flat-file sync, whichever fits your stack.
You know your state. We know the platform.
HighStakes is built as a customer engagement and promotional tool, not a gambling platform. Plays are earned through your loyalty program (not purchased with cash), and rewards are subject to your existing in-store redemption rules.
That said, cannabis retail regulations vary widely by state. Promotional sweepstakes, chance-based mechanics, and reward fulfillment rules differ across jurisdictions. Before launching HighStakes campaigns, operators are responsible for confirming compliance with their state cannabis regulators, applicable sweepstakes laws, and their license terms.
We work with operators to structure campaigns that fit common compliance frameworks, but we are not a substitute for your compliance counsel. The dispensary remains the operator of record for all promotional activity.